Friday, April 3, 2020
Going digital during lockdown? Here's what you need to know Snag Tights CEO Brie Read

COMMENT: Going digital during lockdown? Here’s what you need to know

Snag Tights founder Brie Read provides tips on how retailers can benefit from adapting their digital strategy during coronavirus.
It's time fashion retailers made the most of second-hand clothing Benjamin Wall opinion comment Amazon

COMMENT: It’s time fashion retailers made the most of second-hand clothing

There are a number of advantages for a fashion retailer to exploit its existing market position to develop the sale of 2nd-hand.
Jo Causon: Time to re-evaluate what excellent customer service looks like Institute of Customer Service ICS UKCSI opinion comment oped

COMMENT: The customer service conundrum for retailers

Institute of Customer Service CEO Jo Causon says it's time for retailers to start re-evaluating their CX priorities.
How in-store mobile services can a boon for customer loyalty - Benjamin Wall (Comment)

COMMENT: In-store mobile services is a boon for customer loyalty

Benjamin Wall argues the use of in-store mobile services can link the customer’s shopping basket to a range of information.
How 2019 marked a new chapter in our nation’s high street story (Opinion)

COMMENT: 2019 marked a new chapter in our nation’s high street story

Over the course of the last year, we visited high streets across the UK to see and hear first-hand how small retailers were combating...
COMMENT: We must tackle apprenticeships stereotypes in retail

COMMENT: We must tackle apprenticeship stereotypes in retail

I am delighted that the theme for National Apprenticeship Week this year is "Look Beyond". Indeed, in the words of my current parliamentary apprentice Dan...
Marketing methods emerging retailers should test in 2020 chloe thomas

COMMENT: Marketing methods retailers should test in 2020

Here are Chloe Thomas' tips on where you should start your marketing optimisation for 2020.
How to maximise January sales without sacrificing margin Chloe Thomas

COMMENT: How to maximise January sales without sacrificing margin

Chloe Thomas provides insight on ways to maximise January sales performance - without just giving away margin.
Boxing Day sales: Why retailers should stop the annual event (Comment)

COMMENT: Retailers should give up Boxing Day sales

Retailers need to abandon old fashioned tactics such as seasonal price slashing, writes Brie Read
COMMENT: Online video advertising can be the cat’s pyjamas for retailers

COMMENT: Online video advertising can be the cat’s pyjamas for retailers

How can retailers leverage popular interests and create engaging and dynamic video campaigns that grab customer attention?

Feature Resource

7 best practices for selling on marketplaces

To sell more online, you must have a marketplace presence. Of course, you already know this. What you may not be aware of is the...