Mental health

COMMENT: We need to move employee wellbeing up the business agenda

Placing employee health at the top of the business agenda, can lead to a workforce that is happy, engaged and more productive.
Ikea sustainability

COMMENT: Behind the scenes of Ikea’s environmental sustainability pledge

Patrick Elf provides an in-depth overview of Ikea's Live Lagom project, which provided the basis for Ikea's sustainability target
customers

COMMENT: Taking trial & error out of reaching the right customers

The answer to the question "what does the perfect customer look like?" can turn up half a dozen different answers.
customer experience

COMMENT: For the high street to survive, retailers must put customer experience first

Tailor Made's John Buni explains why delivering a great customer experience will be critical to the renaissance of high street.
discounts

COMMENT: Customers want discounts year-round, not just on Black Friday

James Kylmowsky pens his thoughts on why customers want discounts now, not when the retailer tells them they can have them.
retail forecast

COMMENT: Forecasting the Future of Retail Demand Forecasting

Prof, Robert Fildes explains how new technology and novel data are changing how retailers can forecast product demand.
physical store

COMMENT: Now is the perfect time to open a physical store

Retailers with specific niches, careful stocking & blending the physical & online effectively could still launch stores.
Women retail

COMMENT: What do women bring to the retail industry?

Laura Heyworth shares her insight and advice for other aspiring women in the retail industry this International Women’s Day.
mobile speed

COMMENT: Retailers should pay attention to mobile speed

Google UK retail director Martijn Bertisen argues that retailers need to upgrade their mcommerce offering.
Fairtrade

COMMENT: 6 things I learnt from creating a sustainable sourcing model

Suranga Herath shares his insight and advice for other retailers looking to create their own sustainable sourcing models.

Feature Resource

The New Age of Consumer Behaviour in Retail 2019 Report

Is retail experiencing a moment of transformation or chaos? The answer to this question depends on who is framing it. Too long has our...