The Leicester factory scandal must prompt further change (Opinion)

COMMENT: The Leicester factory scandal must prompt further change

The Leicester garment factory scandal adds further weight to criticism that UK’s modern slavery legislation does not do enough.
It’s time for a conversation about high street rents comment opinion Chris Keen

COMMENT: It’s time for a conversation about high street rents

Chris Keen, chief financial officer at high street pharmacy chain LloydsPharmacy, asks landlords for lenience with rents.
Retailers that innovate in omnichannel will succeed amid Covid-19 (Oped)

COMMENT: Retailers that innovate in omnichannel will succeed amid Covid-19

University of Edinburgh Business School lecturer Kirsten Cowan looks at how and why a omnichannel strategy will be essential.
Jo Causon The easing of lockdown means new challenges for retailers comment opinion

COMMENT: The easing of lockdown means new challenges for retailers

The easing of lockdown measures presents a new set of challenges for retail leaders but they must remain focused on their purpose
EXCLUSIVE: Usdaw & BRC working together to bring retail safely out of lockdown

COMMENT: Usdaw & BRC working together to bring retail safely out of lockdown

BRC CEO Helen Dickinson & Usdaw boss Paddy Lillis explain how they're working together to safely bring retail out of lockdown.
Benjamin Wall Mastering 3 coronavirus challenges through customer loyalty

COMMENT: Mastering 3 coronavirus challenges with customer loyalty

Benjamin Wall identifies the 3 main challenges plaguing UK retail at the moment, and proposes ways to make the best out of them.
Ian Edwards Facebook Chatbots could be the answer to the customer services crunch

COMMENT: Chatbots could be the answer to the customer services crunch

Ian Edwards, Head of Planning for Facebook Northern Europe, explains how retailers can use chatbots to ease pressures.
COMMENT: Maintaining & building customer loyalty in the time of corona Jo Causon ICS opinion

COMMENT: Maintaining & building customer loyalty in the time of corona

ICS chief executive Jo Causon on how retailers can strive to maintain customer loyalty in a time of crisis.
Covid-19 doesn’t have to mean the end of indie retail comment Gary Williams Hatton Garden BID opinion

COMMENT: Why Covid-19 doesn’t have to mean the end of indie retail

Stores may be closed but there are ways indies retailers come back fighting when the crisis is over, Gary Williams writes.
Going digital during lockdown? Here's what you need to know Snag Tights CEO Brie Read

COMMENT: Going digital during lockdown? Here’s what you need to know

Snag Tights founder Brie Read provides tips on how retailers can benefit from adapting their digital strategy during coronavirus.

Feature Resource

Get Ready for the Seasonal Surge

How Smartphone Scanning can help Deal with Seasonal Surges in Demand Whether it’s Black Friday, Cyber Monday or the Holiday Season, Covid-19 restrictions are set...