New digital push for Morrisons as it introduces Order Pad

Morrisons has introduced the electronic Order Pad as it makes steps to bring its stores into the digital age.

Developed alongside consultancy ThoughtWorks, The Order Pad will replace Morrisons manual inventory process and allows Morrisons‘ employees to input and track data electronically on a tablet.

Richard Manners, Director of Retail Process Improvement at Morrisons, said the tool was very simple to use. “Developing the Order Pad with ThoughtWorks has helped us streamline our processes in stock management,” he said.

“It was also important to us that our store managers continued to have a certain degree of autonomy and could still control what they sell in store and have in stock, and the Order Pad has allowed this to remain the case. It is a great platform for the future for us and we are excited to see it being used across our business.”

The tablets will be wirelessly linked to the store‘s network and transmit the orders to the mainframe, saving each store hours of data entry, ensuring an increase in accuracy and giving them more flexibility in what they ordered.

Mark Collin, Head of Retail in Europe at ThoughtWorks, comments: “It has been a great experience working with Morrisons at a time of innovation and development. We set out to form an easy to use and effective online solution to stock taking and it‘s great to see we have achieved our goal. It eliminated back-office data entry while also minimising the amount of potentially expensive mistakes. It is great to see the Order Pads have now been rolled out to more Morrisons‘ stores.”

The system can be used on any new tablet with a browser that supports the HTML5 standard. The new order tablets will be in operation at all Morrisons‘ stores by the end of 2013.


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