Doddle, the purple network of parcel stores targeting commuters and run by Network Rail, has released the Android version of its free app as part of its mission to eliminate “while you were out” cards.
Doddle is the only service of its kind to accept delivery of shoppers‘ online purchases from any retailer or carrier, and its free app is a step closer to skipping the “sorry we missed you” card scenario. Instead, the Doddle app will send a push notification to let shoppers know their parcel has been safely delivered to their preferred Doddle store.
The app was designed by Monitise Create, a division of Mobile Money provider Monitise. It allows users to sign up and create Doddle accounts quickly, as well as track parcels sent through Doddle, providing reassurance that a parcel has arrived at its destination. The app records the user‘s preferred Doddle store along with information on opening hours and how long parcels will be held for.
Doddle launched the iOS version of the app in November 2014, which includes in-built Touch ID login, and has been downloaded by 15% of its membership base, who are collectively using the app more than 1,000 times a week.
Paddy Earnshaw, Chief Marketing Officer at Doddle said: “Online shopping should be easy and enjoyable but problems with delivery have taken some of the joy away. The release of our Android app marks an important milestone in helping to eliminate failed deliveries and we will continue to innovate in this area to make customers‘ lives even easier.”