How to catch customer payment niggles

The average British retailer loses 37,000 baskets a year.

All because of something small, something that’s not quite right.

The online store doesn’t feel like the shop floor, entering card details takes forever, the page doesn’t look secure, and the currency’s unfamiliar.

We’ve put together a guide to help you identify and fix your payment niggles. It gives you insight as to how other retailers are combatting the same problems, so you can stop them from causing you big losses.

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