This time it should be the right move. Not another bolt-on quasi-solution that isn’t powerful enough to do all you want it to do.
Our whitepaper outlines 7 steps – best practices for B2B – that you need to follow to create a real foundational digital transformation, one that will serve you well for years to come. Following these steps will put you on the right track to better customer experiences, but – and here I’m giving away the punch line – it will also help you grow your revenue.
Here are the steps:
- Create a superb omnichannel customer experience
- Centralize product and service management
- Enable advanced, flexible configurations
- Facilitate real-time buyer/supplier relationships
- Enable customer self-service
- Leverage a data-driven view of the business
- Utilize innovative technologies to capitalize on untapped and growing B2B sales
IBM Watson Commerce Team