7 ways to keep Amazon from eating your lunch

This time it should be the right move. Not another bolt-on quasi-solution that isn’t powerful enough to do all you want it to do.

Our whitepaper outlines 7 steps – best practices for B2B – that you need to follow to create a real foundational digital transformation, one that will serve you well for years to come. Following these steps will put you on the right track to better customer experiences, but – and here I’m giving away the punch line – it will also help you grow your revenue.

Here are the steps:

  • Create a superb omnichannel customer experience
  • Centralize product and service management
  • Enable advanced, flexible configurations
  • Facilitate real-time buyer/supplier relationships
  • Enable customer self-service
  • Leverage a data-driven view of the business
  • Utilize innovative technologies to capitalize on untapped and growing B2B sales
Read the whitepaper

IBM Watson Commerce Team


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