7 ways to keep Amazon from eating your lunch

This time it should be the right move. Not another bolt-on quasi-solution that isn’t powerful enough to do all you want it to do.

Our whitepaper outlines 7 steps – best practices for B2B – that you need to follow to create a real foundational digital transformation, one that will serve you well for years to come. Following these steps will put you on the right track to better customer experiences, but – and here I’m giving away the punch line – it will also help you grow your revenue.

Here are the steps:

• Create a superb omnichannel customer experience
• Centralize product and service management
• Enable advanced, flexible configurations
• Facilitate real-time buyer/supplier relationships
• Enable customer self-service
• Leverage a data-driven view of the business
• Utilize innovative technologies to capitalize on untapped and growing B2B sales

[button color=”” size=”” type=”” target=”” link=”https://www-01.ibm.com/marketing/iwm/dre/signup?source=urx-19905&S_PKG=ov61344&cm_mmc=Email_Outbound-_-Watson+Customer+Engagement_Watson+Commerce+-+Omni-channel+Commerce-_-WW_WW-_-ov61344&cm_mmca1=000020LQ&cm_mmca2=10004880&cm_mmca3=M00017431&cvosrc=email.Outbound.M00017431&cvo_campaign=000020LQ”]Read the whitepaper[/button]

Regards,
IBM Watson Commerce Team