2020 Global online shoppers report

Online Shopping Habits and Retail Strategies

For the fourth year in a row, Episerver has surveyed over 4,000 global online shoppers about their online consumer behaviour and expectations.

This report covers topics such as how:

  • Consumers crave personalisation but not at the expense of their privacy
  • Smartphones are the shopping centres of the millennial age
  • Online shopping trends are transforming industries new and old
Access the Full Report


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