The new festive shopping report

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Find out what consumers are looking for in their seasonal shopping experience in our New Normal Festive Shopping Report.

Get insights from our poll of 2,000 UK consumers to learn what the new normal looks like for Black Friday and Christmas shoppers in the midst of economic uncertainty and health and safety concerns.

Find out:

  • Where consumers plan to shop
  • When consumers plan to shop
  • How much consumers plan to spend
  • Factors that will drive purchase decisions
  • Factors that will create a great (or terrible) customer experience

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