90% of consumers will give priority to an online store that delivers a convenient experience, according to Linnworks latest consumer research.
Today’s consumers are increasingly influenced by convenience – but what does this mean for retail and how can you respond? From product discovery to shipping and returns policies, your customers expect to shop when and how they want.
Whether it’s searching on a marketplace, or discovering new products in their social feed, shoppers are increasingly influenced by convenience and a frictionless purchase journey. Every point of interaction is a chance to win over the consumer – and if a retailer gets it right, your customers will reward you with increased order values and more frequent purchases.
Download Linnworks latest consumer research on customer expectations in the new, effortless economy and find out what consumers want, and what you need to do to capture every selling opportunity.