Tesco introduces new plastics ban affecting online shoppers

Tesco has issued a new storewide ban on tray liners and non-essential plastic bags that will affect all customers who shop online.
"We recommend having bags or boxes ready in your car to unpack your shopping into." : Tesco
// The change to deliveries and click and collect orders comes into place on April 19
// The change is thought to be part of the company’s desire to reduce their plastic use.

Tesco has issued a new storewide ban that is set to affect all customers who shop online.

The Big 4 retailer will no longer provide tray liners or non-essential plastic bags with online orders and the change is scheduled to come into place from April 19.

This is part of the retailers aim to reduce unnecessary plastic consumption.

In a message to shoppers, Tesco wrote: “From 19 April, we’re removing tray liners and non-essential plastic bags from all online orders. If you place your order before 19 April for delivery after that date, you’ll still receive tray liners if you’ve asked for them.

“As a response to Covid-19 and to ensure the safety of our customers and colleagues, we reintroduced carrier bags for all online orders. However, we know how concerned many of you are about plastic – and we’re aware we have an important role to play in reducing plastic consumption.”


The email continues: “This means there’ll no longer be an option at the checkout to have your shopping packed in plastic bags or tray liners. Your groceries will instead be placed directly into our trays. For health and safety reasons, we’ll continue to use red plastic bags for meat, fish and some household cleaning products. You can also be assured that we’ll continue to work hard to keep trays and other delivery equipment hygienic.

“If your order is being delivered, we recommend having your own bags ready to pack into. If you’ve not got these at the door, don’t worry – there’s always time to grab them. If you’re vulnerable, disabled or elderly, your driver can still bring your shopping inside, but they won’t be able to enter your home if you’re currently self‐isolating.

“If you’re collecting your order, the process may vary slightly depending on the store. When you arrive at your chosen collection point, please stay in your car. One of our colleagues will then come to greet you and let you know how you’ll get your shopping. We recommend having bags or boxes ready in your car to unpack your shopping into.”

The email concluded:”If you have any special requirements, you can let us know ahead of your order by filling in the delivery notes box when you check out.”

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  1. Yes I am a regular tesco online customer, I am not best pleased about this. I understand they are trying to cut back on plastic but I believe they should still give the customer the option. The idea of packing your shopping in to your own bags then unpacking again is a joke !

  2. So we’re going to cut down on plastic bags on online orders, but we’ll continue giving you red plastic bags anyway as long as you are buying some meat, fish or bleach….we’ll give you red plastic bags, even if you put all of those items together in your trolley at our supermarkets and no doubt put them in the same bag anyway.

  3. As this has affected me from now on I’m going to waste their time. I’ll book early sockets and unload into my kitchen one item at a time and to top it off I’m going to chat away. So I lose an hour off my time but it makes stand that they need better options than no options.

  4. Read a lot about the age bracket being 45-65 moaning about it.. I think people are getting the wrong end of the stick.. it’s not about people not giving a shit about plastic. it’s the time taken and inconvenience of un-bundling your loose shopping from a crate, to a bag, to a cupboard. It’s more the stupidity of the process, where as a delivery should be ( and has been on all deliveries from any company online not just food stores) quick, simple, and less time of the front door being open pissing about on your doorstep.

    So lets think about it. Amazon will box a bic pen in the largest box possible and millions of parcels a month are delivered like this…

    So what do learn? Tesco reduce plastic… so have cardboard tray liners!! WoW plastic problem solved, instant delivery into your door solved, your own personal time to take it easy and ONLY unpack your goods to a cupboard solved. No spending long time at the door, no time spending loading up your own boxes/bags just to unload them 10 minutes later, less effort on the customers part and whats good is, the boxes can be recycled many times over!! The amount of recycled card in the system and card awaiting recycling will allow this to be a simple transition. Hell; get rid of the plastic trays and just have orders put straight into cardboard tray boxes.. then theres even less time needed for the delivery men to waste pulling trays around the place, and loading empties back into the van. EVERYONE IS A WINNER!

    Wow… Tesco your board team are shit at problem solving.

  5. Switched to Ocado. Probably dearer but I am not prepared to unload a shop of 60/70 items one at a time. Putting the shopping in your own bags or boxes is ludicrous and means double the work-hello! Ocado take the bags back for recycling and you can even give them bags from other shops and get 5p each for all bags. Cardboard liners sounds a good idea as does returning bags for recycling. Probably no plastic sounded a good “brainstorming” idea but don’t think they have thought it through

  6. What a disingenuous lot these supermarkets are! Carrier bags were once ‘given’ to customers and later sold for 5p, but the shop made no money from it as all proceeds went to charity and so we didn’t mind. That policy was abandoned in the name of saving the planet from the dangerous proliferation of plastics in the environment. All this concern for plastic pollution would be acceptable were it not for the fact that Tesco continue to ‘sell’ at least 20 different varieties of plastic refuse bags, all of which are bought only to throw away, so even less than single use, along with a variety of plastic food bags which could easily be substituted for paper ones. All this makes a mockery of their reason for doing away with plastic tray liners to help ‘save the planet.’ Only where profit isn’t involved it seems.


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