Customer journeys: The path to unified commerce

With retailers introducing new technology at the checkout to improve the customer journey and experience, consumers are demanding seamless experiences with which to make their selection and purchasing decisions.

They want real-time inventory information to prevent wasted trips and smooth, uninterrupted buying across channels. This special report looks at how retailers can make the path to purchase as simple as possible.

The whitepaper looks at:

  • How has retail been changed by the pandemic?
  • Seamless retail across the customer journey
  • Unified Commerce: What is it and how does it work?
  • The future: What comes next for new payment technologies?

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