Clarks “disappointed” with union’s neglect to help staff against abuse

Clarks hires Jonathan Ram as new CEO
Clarks hires Jonathan Ram as new CEO
// Clarks writes to trade union to urge for action taken on homophobic abuse, intimidation, harassment, and threats of violence to staff
// Clarks invited Community the union to consider an improved proposal on pay, but this was rejected

Clarks has urged for action to be taken on homophobic abuse, intimidation, harassment, and threats of violence to its employees.

The footwear retailer has written to modern trade union Community urging them to take immediate action.

Clarks invited Community to consider an improved proposal on pay, but this was rejected, with no counter-proposal.


READ MORE: Clarks CEO Victor Herrero exits to take on “broader responsibilities”


Multiple employees have come forward to report that they have suffered abuse from the picket line when attending work, some facing violent threats and homophobic abuse.

Many of those that remain on strike have also raised concerns that they would like to return to work but are afraid to do so due to threats and intimidation.

Clarks has initially raised these concerns informally with Community but is “disappointed” that the response has been “to do nothing, and downplay, ignore or dismiss the genuine concerns of our employees and their own members”.

As a result, Clarks has called on Community to take these claims seriously and ensure the abuse and intimidation stops, appropriate action is taken to ensure a safe and lawful picket, and to make a commitment that those that wish to return to work can do so without intimidation and in a safe environment.

Click here to sign up to Retail Gazette‘s free daily email newsletter

1 COMMENT

  1. Many Companies spend thousands of pounds to have a modern facelift to attract customers to their stores, whether it’s updating their technology to structures of the store. The main thing that attracts customers back is the old fashion great customer service from its staff. Invest in your staff and you will see profits rise. They are the reason that customers return to brick and mortar otherwise online line sales will take over.

LEAVE A REPLY

Please enter your comment!
Please enter your name here