Tesco is trialing scan-free self-checkouts at one of its west London stores in a bid to provide a more “seamless and convenient” shopping experience.
Shoppers at the supermarket’s Fulham Reach Express GetGo store can now proceed to the checkout where it will “magically present them with a list of products they have picked up”.
Customers can then check the list and pay as usual without needing to download the Tesco Grocery app as used in its other GetGo stores.
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Shoppers at its High Holborn and Chiswell Street branches in London, and Aston University store in Birmingham, are currently required to download the app, scan a code at the entrance or exit gate before they can pick products and then walk straight out.
Ceiling cameras and weight sensors are fitted around the shops to track customer movements.
Tesco head of store customer experience Sarah Quiggin said: “We are constantly searching for the perfect formula to make the shopping trip as seamless and convenient as possible.
“This trial of scan-free checkouts will add another option for customers in Fulham Reach to save time on scanning items and will reduce queuing in store.
“We will be watching closely to see how customers react to this potential new option of having a list of their shopping presented to them automatically.”
The new technology is similar to that used in Amazon Fresh. The online retail giant’s grocery venture introduced checkout gates in several of its stores earlier this year.
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