M&S hires Morrisons director to head up its central store operations

M&S has named Morrisons retail operations boss Jayne Wall as its new director of central store operations.

Wall, who said last month she would be leaving the supermarket after over a decade, will take up her new role at the high-street giant in August.

Wall has held a range of roles at the grocer, contributing significantly to its tranformation, including the design and rollout of format and range localisation, building the Market Street offering and service, as well as being one of the team who led the company through Covid-19.


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Wall’s appointment comes as its current head of central operations Peter Line moves on after 40 years with the retailer.

Line has decided to retire from a full-time leadership role and will be taking up a position at Woolworths in South Africa as the relationship manager between it and M&S.

M&S operations director Sacha Berendji said: “At the heart of our strategy to reshape M&S, brilliant stores are how we offer our customers the best experience however and wherever they choose to shop with us, and Jayne’s experience and new ideas around great service, in-store execution and developing talent will be a great addition to the team.”

Wall said: “I am very proud to be joining M&S and can see the great progress the team has made under [M&S chief executive] Stuart Machin’s leadership.

“I am looking forward to being part of that high-performing team and bringing all my stores experience to support the business’ ambitious growth plans.”

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