Aldi raises wages while keeping prices low

Already credited for its treatment of staff and generous wages, the German discounter Aldi has pledged to increase minimum rates of staff wages further....

Everything you need to know about the Consumer Rights Act

Today the Consumer Rights Act comes into force, applying to all retailers. So what does this mean for your business? What does the Act...

Costa‘s warning: living wage increase could cost customers

Costa Coffee owner Whitbread has warned that its prices will rise following the introduction of the National Living Wage in April. Andy Harrison, CEO...

Comment: Staff on frontline to deliver this Christmas

As November draws to a close, all eyes turn to Christmas. However, retailers have been building up to the festive season all year and...

Comment: Reviving the retail role model

Diane Coolican, Director at Redsky Learning, a provider of bespoke learning and development programmes, explains how the recession has impacted on retail‘s role models...

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The Definitive Guide To Increasing Email Revenue

What’s your most profitable channel? For most retailers, it’s email. It’s so effective that for more than two-thirds of marketers surveyed by Sailthru, increasing revenue from email...