N Brown Group confirms Steve Johnson as new CEO

N Brown Group CEO
// Interim CEO Steve Johnson now permanent CEO for N Brown Group
// Replaces Angela Spindler, who resigned last September
// N Brown Group is the parent company of fashion retailers Simply Be, Jacamo and JD Williams

N Brown Group has announced that Steve Johnson will be its new permanent chief executive, replacing Angela Spindler, who stepped down at the end of September.

Johnson had been acting as interim chief executive since Spindler’s departure and will now takeover the role full time with immediate effect.

Johnson joined the N Brown Group in 2016 and was previously chief executive of Financial Services for the retail company.

He has also held senior roles at Shop Direct, Sainsbury’s and Halifax.

“Having conducted a thorough and extensive search process, the board is delighted to appoint Steve as CEO,” N Brown Group chairman Matt Davis said.

“As interim CEO he has shown the strategic thinking, pace, energy and focus, which demonstrates that he is the best person to take the business forward.”

The news comes amid a turbulent period for the company.

Spindler left her position as chief executive abruptly, just a few months after Davis, a former Tesco veteran, took over as chairman.

N Brown also announced it would close up to 20 stores in June, blaming weaker footfall on the high street.

Meanwhile, N Brown’s trio of “power brands” failed to boost the retail group’s overall sales over the key Christmas quarter, with its legacy offline business also contributing to the decline.

For the 18-week period ending January 5, the company recorded a 1.6 decline in overall sales as weaker product sales in its bricks-and-mortar estate was offset by growth in online sales and the company’s financial services arm.

While the company’s three retail chains – Simply Be, Jacamo and JD Williams – outperformed the rest of the business with a 0.1 per cent uptick in product sales and a 6.4 per cent increase in online sales, it wasn’t enough to deliver positive growth for N Brown overall.

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  1. To Mr Stephen Johnson, who I think is CEO of J D Williams UK. We bought two lovely gravy jugs from you, one has a small dent in the side, they are sort of thermal, not a big problem, sent a photo to your customer services, what did we get back, we could return them for a full refund, after they have been inspected , to see if we warrant a refund, or a 20% refund, that would be about £1;39, is that really worth the effort of sorting that out, for a jug costing £6;99, if they had come back and said , “send it back and we will send another one to you”, but, no after it will be inspected, we might get a refund, sorry to say , I think , if you want to keep customers coming back to shop with your company, customer services need better training, because we would not use J D Williams again, I R Parkinson

  2. I’m still waiting for an outcome on my missing parcel from JDwilliams, the courier fraudulently signed my name when I was not home but working!
    Parcelforce will not investigate now as past the 4 week timeframe, as JDwilliams took weeks to respond to emails! It’s a £370 Nintendo Switch bundle, and I don’t know what to do, how I’m going to replace the item whilst paying for the one I didn’t even receive. Devastated…. ruined Christmas for my Son.


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