Pets at Home’s dog grooming service boosts Christmas sales 7.9%

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Pets at Home Peter Pritchard
Pets at Home's retail revenue increased 7.2%, with omnichannel revenue up 23.4%
// Pets at Home total revenue increased 7.9% to £255.9m in the 12 week period ending January 2
// Its financial guidance remains unchanged
// Pets at Home launched a further 9 new format pet care centres in the period

Pets at Home has recorded revenue growth over the key Christmas and Black Friday trading period following a surge in demand for its dog grooming services.

For the 12 week period ending January 2, the retailer’s total revenue grew by 7.9 per cent to £255.9 million.

Retail revenue increased 7.2 per cent, with omnichannel revenue up 23.4 per cent.


READ MORE: Pets at Home donates £100,000 to aid Australian bushfire relief efforts


Pets at Home said it is now on track with its plans for the full year 2020.

Its financial guidance also remained unchanged.

Guidance reflected full year impact of joint venture fee adjustments, certain pre-openings costs relating to our Specialist Referral division and ongoing investment in new customer acquisition.

The pets goods retailer saw its VIP members reach over 5.3 million during the period, with the number of them purchasing products rising by 24 per cent year-on-year.

It also launched a further nine new format pet care centres during the quarter.

“Our sales performance in the quarter proves once again that by offering convenient and affordable pet care to customers, we can further strengthen our market leading position,” Pets at Home chief executive Peter Pritchard said.

“Against a backdrop of unprecedented consumer volatility, our continued momentum leaves us very much on track with our plans for the year.”

Earlier this month, the group donated £100,000 to help aid relief efforts in the Australian bushfires that has so far displaced, injured, or killed an estimated 500 million animals.

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