John Lewis Partnership appoints new financial services director

John Lewis Partnership appoints new financial services director Amir Goshtai
Amir Goshtai.
// John Lewis Partnership appoints Amir Goshtai as director of financial services
// Appointment is part of plans to commit £100m over the next 5 years to quadruple partnership’s financial services business

The John Lewis Partnership has announced the appointment of Amir Goshtai as its new financial services director.

Goshtai joins the retail giant from Experian, where he is marketplace managing director and brings over 20 years of experience in retail financial services.

Starting on June 14, Goshtai will be responsible for delivering the growth of financial services products at the partnership, which operates John Lewis and Waitrose.


As detailed in the John Lewis Partnership’s turnaround strategy, the retail giant is committing £100 million over the next five years to quadruple its financial services business, offering new products and services like savings and insurance.

“Our ambition is to grow our financial services offering to our customers over the next five years; with a particular focus on areas in which trust really matters to our customers,” John Lewis executive director Pippa Wicks said.

“Amir’s impressive experience working through digital transformations and delivering data driven products will ensure the growth of our great range of financial products and services.”

Goshtai said: “As a loyal customer of the John Lewis Partnership’s brands, I’m excited to be part of a team that can help it achieve its potential by making a transformative contribution to it’s partners, customers and the community.”

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  1. With Tesco, Sainsburys, and M&S already having decided from their own experience not to operate as Financial providers, this seems a strange time to ignore what other more wealthy retailers have found out. I think we shall find out that within 6/9months that this service will be farmed out.


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