Despite pandemic-related setbacks, retailers are still striving to meet demand and customers’ high expectations for personalised experiences for in-store and online shopping.
In this report we share with you the key shopping dates for this holiday season. From staffing and inventory management to loss prevention, our holiday predictions will help you
John Lewis Partnership finance boss Bérangère Michel resigns 
Primark rolls out click and collect as profits soar 
Asda seeks £2.6m refinancing to relieve debt as it dismisses sale talks 
Carpetright unable to trade after cyber attack 
In pictures: JD Sports unveils its biggest-ever store in Westfield Stratford City 
The seemingly unstoppable march of Aldi and Lidl continued last year, and was driven by
