John Lewis Partnership swings to £234m loss and warns of job cuts as it axes bonus

// John Lewis scraps bonus following huge loss for the year to January 28
// The retailer blamed the “economic backdrop and inflationary pressures” for the decline

John Lewis Partnership has plunged to a loss of £234 million and admitted it could not afford to pay staff their traditional annual bonus.

Excluding exceptionals, the biggest one being a write down in the value of Waitrose stores, losses were £78m. It had made a £181m profit last year.

Sales across the partnership by 2% to £12.25 billion overall and were down 3% at Waitrose for the year to January 28.

John Lewis blamed the “economic backdrop and inflationary pressures” for the decline.

The partnership revealed it was accelerating its efficiency savings programme from £300m to £900m by 2026, however finance director Bérangère Michel said this would “impact the number of partners”.

The partnership did not give details into the numbers of jobs that would be cut, although chair Sharon White said it would be linked to efficiencies made.

“As we get more efficient, less time will be spent on processes such as replenishment and night-time picking. Less time means fewer partners,” she said.


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Last year, the bonus was worth 3% of salary. However, there was no bonus for the 74,000 partners in 2021 either.

The group‘s chair Sharon White said it had been a “tough” time. However, she maintained the balance sheet remains strong, with £1 billion of cash on hand.

She admitted that some of the group’s problems are self-inflicted.

“It is also the case that we had some set-backs. Product supply challenges and a major fire in our Brinklow warehouse hit availability in Waitrose last summer. This was recovered through autumn and availability is now strong,” White said.

“I am sorry that the loss means we won’t be able to share a bonus this year or do as much as we would like on pay.

“We’ll continue to help with the cost of living in other ways – the financial assistance fund will stay at £800,000 (a doubling) and there is support for travel, childcare and living costs,” she added.

Over at Waitrose, White said the grocer attracted more customers, “but they bought less”.

The loss came from poorer trading and a write down in the value of Waitrose stores.

White said she noticed shoppers shifting some of their grocery spending to the discounters.

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