The British Heart Foundation (BHF) has unveiled plans to close around 150 shops and stores over the next two years, citing the need to maintain a commercially sustainable retail operation and protect funding for cardiovascular research.
The charity said the decision follows an extensive review of its retail estate against a backdrop of rising operating costs and changing shopping habits, which have left some locations no longer financially viable.
Under the proposals, around 90 stores would close by March 2027, with the remaining closures taking place by March 2028. The plans also include reductions within the central teams that support the charity’s retail operations.
BHF currently operates around 640 shops and stores across the UK and said it would continue to run a substantial retail network alongside its online channels, including eBay and its own website.
“Our shops mean so much to our colleagues, brilliant volunteers and communities across the UK,” said British Heart Foundation chief executive Dr Charmaine Griffiths.
“They are places where people come together to donate, shop and volunteer, helping to make a real difference to lives affected by cardiovascular disease.
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“We know this will be a difficult time for our dedicated colleagues and volunteers in affected stores and emphasise our deep appreciation and gratitude for all they have done for BHF and the communities they serve.
“Like most retailers, we are facing an exceptionally challenging trading environment.”
Cardiovascular disease remains one of the UK’s biggest killers and our priority is funding research to save lives. We must take the difficult step to close some of our shops to sustain retail’s important contribution to funding BHF’s groundbreaking research.”
The charity stressed that its overall financial position remains strong, supported by fundraising and legacy income, but said changes are required to ensure retail continues to make a meaningful contribution to its mission.
BHF said it would support affected employees through consultation and redeployment opportunities where possible, while volunteers would be offered alternative roles within nearby stores or elsewhere in the organisation.
Details of the first wave of proposed closures will be published once affected colleagues have been informed.
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