Harnessing Learning for Your Front Line, and the Bottom Line
Fast forwarding the right learning at the right time to the right people on your organisation’s front line affects not just customer experience, but your future bottom line success. David Perring, Director of Research at Fosway, explored the implications of this, which you can now watch here.
Director of Research, Fosway Group
David has been a learning professional for over 30 years. Over that time, he has always been at the fore-front of learning innovation and has retained a strong sense of optimism, energy and passion for transforming organisational learning and performance. Today, he holds a truly unique and privileged position. As Director of Research for Fosway Group, he independently explores the experiences of practitioners and suppliers to understand the realities of what’s happening in corporate learning, what’s inspiring change and what truly makes a difference. Much of his insight is drawn from the deep research he conducts for Fosway, but equally, if not more importantly, his expertise is rooted in his own practical and personal experience of continuously improving organisation’s adoption of learning and development solutions.