// Morrisons introduces Speedy Shopping for customers doing smaller “basket shops”
// 3 Speedy Shopping customers will be invited in for every Big Shop trolley shopper
// There will also be dedicated Speedy Shopper checkouts & more self-scan tills will be “card only”
Morrisons has introduced Speedy Shopping for customers doing smaller “basket” shops at all of its stores as part of measures to control queues during the coronavirus pandemic.
The Big 4 grocer said the new system would ensure customers wanting to shop for a small basket of essentials will queue for less time outside of the store, and checkout quicker once inside.
As part of the new system, a separate Speedy Shopping lane will be introduced outside of Morrisons stores and three Speedy Shopping customers will be invited in for every Big Shop trolley shopper.
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Clear signage and Morrisons marshals will also be present to help customers choose a Speedy Shopping or Big Shop queue.
Speedy Shopping customers pick up a shopping basket at the entrance and Big Shop customers pick up a shopping trolley.
Inside Morrisons stores, there will be dedicated Speedy Shopper checkouts – both staff-operated and self-scan.
The grocery giant said that to increase the speed of payments for basket customers, more self-scan tills will be turned into “card only”.
In-store marshals will also help guide customers to the appropriate queues – and minimise queueing where possible.
“It’s fair that customers doing smaller shopping trips should queue for less time too,” Morrisons chief executive David Potts said.
“Speedy Shopping will ensure that Morrisons stores will be more convenient for customers wanting a small basket of items.”
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