// Marks & Spencer has extended its Christmas refund dates
// This is in response to the latest government guidance
// Items can now be returned up until the extended date of January 31
Marks & Spencer has extended its Christmas refund period in response to the latest government guidance.
For purchases made between October 4 and December 27, 2020, items can now be returned up until the extended date of January 31, 2021.
The last date for M&S refunds was previously January 10.
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This change applies across the whole of the UK.
M&S said it continues to offer one of the longest returns periods on the high street at 35 days.
Separately, the retailer recently launched an on-the-spot digital payment solution – Pay With Me – to speed up the shopping process for customers in the run up to Christmas.
Pay With Me is now available at M&S 200 stores, while an additional 1000 additional self-service tills have also been installed.
The solution allows an M&S colleague to pick out customers waiting in line to pay for just a few items, and quickly process their transaction via a handheld device.
The rollout follows a successful trial at seven stores.
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