M&S extends Christmas refund period

Marks & Spencer M&S Christmas refund
// Marks & Spencer has extended its Christmas refund dates
// This is in response to the latest government guidance
// Items can now be returned up until the extended date of January 31

Marks & Spencer has extended its Christmas refund period in response to the latest government guidance.

For purchases made between October 4 and December 27, 2020, items can now be returned up until the extended date of January 31, 2021.

The last date for M&S refunds was previously January 10.


READ MORE:


This change applies across the whole of the UK.

M&S said it continues to offer one of the longest returns periods on the high street at 35 days.

Separately, the retailer recently launched an on-the-spot digital payment solution – Pay With Me – to speed up the shopping process for customers in the run up to Christmas.

Pay With Me is now available at M&S 200 stores, while an additional 1000 additional self-service tills have also been installed.

The solution allows an M&S colleague to pick out customers waiting in line to pay for just a few items, and quickly process their transaction via a handheld device.

The rollout follows a successful trial at seven stores.

Click here to sign up to Retail Gazette’s free daily email newsletter

LEAVE A REPLY

Please enter your comment!
Please enter your name here