Morrisons has followed Sainsbury’s by introducing barriers for shoppers to exit its self-checkout area.
The feature recognises when a transaction has been made at the till and opens the gates for shoppers to leave.
However, the Morrisons system does not require shoppers to scan their receipts to exit, a feature that Sainsbury’s introduced last year.
The barriers have been brought into several Morrisons supermarkets as an additional security measure, amid rising levels of shoplifting across the retail sector.
A Morrisons spokesperson told The Sun: “Any customers who haven’t made a purchase simply need to ask the Morrisons customer assistant manning the self-service tills to open the gate for them.”
It did not confirm whether the exit barriers would be rolled out to further stores.
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When Sainsbury’s first introduced similar receipt scanning barriers last year, it faced a backlash from customers.
Shoppers turned to social media to vent their frustration.
Held hostage in Sainsbury’s today. Shut in penned off enclosure until I scan receipt for goods already paid for. This MUST be illegal. Poor single employee having to do their dirty work.
— Robert Philpot (@RobertPhilpot) April 7, 2023
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