Heal’s has appointed former Liberty managing director Sarah Coonan as its new chief executive, with Coonan set to join the British furniture retailer on 1 October 2026.

Coonan previously held the managing director role at Liberty, where she spent over 15 years at the luxury retailer, after a four-year stint at Harrods. She succeeds Hamish Mansbridge, who is stepping down after 11 years as CEO.

Coonan said: “It is an absolute privilege to be joining a brand with the rich history, reputation and cultural significance of Heal’s.

“For more than two centuries Heal’s has stood for quality, craftsmanship and design that lasts, championing the makers and designers who shape the way we live. I look forward to building on those strong foundations while continuing to evolve Heal’s for the next generation of customers.”

Mansbridge joined Heal’s in 2015 and during his tenure the retailer revamped its Tottenham Court Road flagship, developed its regional retail presence and expanded its digital offering. He also oversaw initiatives including Heal’s Discovers, which supports established and emerging design talent.

Mansbridge said it had been an “honour” to lead the business and that he was proud of what had been achieved during his tenure.

“Heal’s is far more than a retail business; for more than two centuries it has sat at the intersection of culture, heritage and design, shaping the way we think about our homes and the spaces around us,” said Mansbridge,

“I am incredibly proud of what we have achieved and look forward to watching the next phase of growth under Sarah’s leadership.”

Heal’s, which has been designing, making and selling furniture for more than two centuries, recently launched its AW26 ‘Modern Heirlooms’ collection across its stores and online.

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