House of Fraser redesigns its website for touchscreens

Luxury department store House of Fraser (HOF) has launched its redesigned website with touchscreens in mind. New navigation menus and a new header are...

Chinese shoppers out in force for the Year of the Horse

Brands such as Burberry, Omega and Clarks are stepping up for a shopping spree from Chinese shoppers who are in the UK for the...

Harvey Nichols signs up retail management firm for Azerbaijan store

Luxury department store Harvey Nichols has picked retail management firm Futura to handle all stock control and EPOS systems for its new franchised store...

John Lewis rated most ‘human’ retailer ahead of Amazon

Britain‘s biggest department store John Lewis has been voted the UK‘s most trusted retailer as it saw off competition from Amazon. Todays Human Era...

Debenhams sells 4.63% stake to Sports Direct

Leading sports retailer Sports Direct has acquired a 4.63 per cent stake in department store Debenhams. The retailer, which was founded by billionaire Mike...

Over half of John Lewis stores enjoy record Christmas sales days

Britain‘s biggest department store group John Lewis posted a strong Christmas sales week with over half of its stores enjoying record sales days. Total...

House of Fraser gets its multi-channel strategy right

Premium department store House of Fraser (HOF) has posted the strongest ever Christmas trading period in its history. The retailer, which employs almost 19,500...

£125m wiped off the value of Debenhams

Department store Debenhams has posted sluggish sales growth over the vital Christmas period as it posted trading results for the 17 weeks to 28...

John Lewis breaks £160m sales barrier for first time

Department store John Lewis has broken the £160m sales record for the first time this week as British shoppers left their Christmas shopping till...

It‘s Christmas at Liberty

Christmas was well and truly underway in one of London‘s most infamous department stores as ShopperTrak tuned in to the third and final episode...

Feature Resource

8 Tips to Ensure Great Employee Experience in Times of Crisis

We know 2020 has been a challenging year for workplaces around the world. To help you cope with disruption, we've put together an eBook offering 8...