M&S to partially re-open in-store cafes in 49 locations

13th May 2020

Elias Jahshan

M&S to partially re-open in-store cafes in 49 locations

Coronavirus Grocery Property

// M&S to re-open 49 cafes from tomorrow

// They will only offer takeaway hot drinks

// Social distancing and hygiene measures will be in place, and only one staff member will work the till

Marks & Spencer is set to begin re-opening its in-store cafes across 49 locations from tomorrow, but they will only offer customers takeaway hot drinks.

M&S said the cafes selected for re-opening are located adjacent to their food halls and follows a trial at five of the locations, including High Street Kensington Coffee to Go and Maybrook Canterbury.

The cafes will also operate with the same social distancing and extra hygiene measures as all M&S food stores that have remained open during the coronavirus pandemic.

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M&S said its café team has prepared “rigorous guidance” for staff and there would be extensive signage for customers so they can pick up their coffee safely while they do their grocery shopping.

This measures in place include perspex screens at each cafe till, staff being required to wash their hands every half hour and any time immediately after taking cash payments, regular sanitation of surfaces, two-metre floor markings for the queue and contactless payment and collection of hot drinks.

In addition, each M&S cafe would only have have staff member working behind the counter, and they would be taking the payment as well as making the drinks.

The retailer warned that this means customers may have to wait a little while longer than usual.

The 49 M&S cafe locations re-opening from tomorrow are: