Retailers call for fitting rooms to reopen

Fitting rooms covid-19 pandemic lockdown
Retailers have urged the government to put an end to the “ambiguity” in the guidelines
// Retailers call for fitting rooms to reopen next month
// Bricks-and-mortar businesses aim to compete with online rivals
// Non-essential shops in England can remain open until 10pm from April 12

Retailers are calling on the government to reopen fitting rooms in an effort to compete with online rivals amid the pandemic.

With the government allowing non-essential shops in England to remain open until 10pm from April 12, retailers are calling for fitting rooms to also reopen.

The current rules state that stores should keep changing rooms closed “wherever possible” unless essential.


Retailers have urged the government to put an end to the “ambiguity” in the guidelines, and for changing rooms to be “given an unequivocal green light”.

John Lewis said it would open the rooms as soon as it was allowed, while Marks & Spencer said it was awaiting new guidance before taking action.

Selfridges said it would open them while “sticking to government guidelines”, and Fenwick said it would open “a limited number per store”.

Meanwhile, Primark, Next, Joules and H&M said changing rooms will stay closed until their shops reopened.

The Department for Business said it is working closely with retailers, trade unions and medical experts on Covid-secure guidance to help retailers reopen in a safe way.

It added that updated guidance would be published shortly.

Click here to sign up to Retail Gazette’s free daily email newsletter


  1. I don’t believe there is any scientific evidence that not having changing rooms open makes any difference to the transmission of Covid19 – all clothing and items are handled in the shops by customers frequently on the shop floor anyway and trying them on is no different to touching them. This rule is invaild and unfair on both customers and businesses, meaning extra visits to the shops for returns if items don’t fit and extra work for staff, so unnecesary costs to businesses. We do not wish to loose any more high street stores.

  2. Ha ha TK Maxx lost out on about two hundred pounds today as I explained to the manager I had no intention of spending money in their store which may have resulted in a return journey, all these businesses will be treated with the contempt from me they deserve until they stop supporting fascism


Please enter your comment!
Please enter your name here