M&S to launch same-day clothing delivery

The online sales of clothing is set to overtake in-store shopping next year in a major turning point for high street retailers.
Digital purchases jumped by £2.7bn during the pandemic.
// M&S set to launch same-day delivery service for clothing orders
// The retailer said shoppers could get clothing orders delivered last-minute
// M&S announced it will close 100 of its 1000 stores

Marks & Spencer has announced it will introduce a same-day delivery service for clothing orders as it boosts its online capabilities.

M&S said it will be the first big fashion retailer to offer rapid fulfilment of clothing orders, making it faster than the likes of Asos and Next.

Chief executive Steve Rowe said shoppers could get school uniforms, cocktail dresses for evening functions and lacy lingerie ordered online and delivered last-minute.

READ MORE: M&S boss: Northern Ireland customers will face higher prices

He added that the move would show how bricks and mortar retailers could use their stores as an advantage in online shopping.

M&S has said it will close 100 of its 1000 stores, 254 of which sell clothing and food, as it moves high street shops struggling due to lockdown measures and the growth of online shopping.

“People think of the store portfolio as being an albatross around our neck but I don’t think it is, I think we are going to have a multichannel proposition so we can be where our customers want and they can choose how quickly they want it,” Rowe said.

Click here to sign up to Retail Gazette‘s free daily email newsletter


Please enter your comment!
Please enter your name here