UK shoppers buy FMCG goods online more often than anywhere else

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ecommerce fmcg

Online grocery sales accounted for 7.3 per cent of the market share in 2016, according to new data from Kantar Worldpanel.

In its quarterly fast moving consumer goods (FMCG) ecommerce index, Kantar revealed that ecommerce now accounted for 35 per cent of global FMCG growth, jumping 26 per cent in the last year.

The UK came in second only to South Korea in terms of proportion of groceries bought online, rising 6.7 per cent last year.

E-commerce value share per markets (Kantar Worldpanel)

According to Kantar, the UK is identified as a “mature market” alongside countries like France, North America and China. This is the middle of three key markets: advanced, mature and emerging.

Only South Korea qualified as “advanced” seeing more than 69 per cent of its citizens shop online more than once per month.  Emerging markets like South America conversely have less than 10 per cent penetration. The UK sits at 27.5 per cent penetration.

Both the proportion of the population purchasing FMCG goods online and the frequency of online shopping steadily increases across the globe.

READ MORE: Mainstream brands lose swathes of shoppers to own-branded ranges

Shoppers in the UK shopped online more than anywhere else in the world, purchasing an average of 15.4 times per year, up from 14.1 per cent a year prior.

Spend per online FMCG purchase in US Dollars. Index mean how many times the online ticket was higher than the offline one. (Kantar Worldpanel)

Furthermore online shopping spend is far higher than offline, with online consumers spending around £50 per cent more online than during an offline shopping trip.

“Less than one third of UK households currently buy their groceries online, suggesting there is still significant headroom for e-commerce to grow from 2016‘s 7.3% market share,” head of retail and consumer insight Fraser McKevitt said.

“The biggest increases in uptake are seen from slightly older shoppers; a combination of families retaining the habit even as their children grow up, and more mature households now feeling confident to take the digital shopping plunge.

“The biggest challenge remains resolving the tension between what connected consumers want and how retailers can deliver this profitably”

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