// Marks & Spencer becomes the second retailer, after Asda, to join FutureDotNow
// FutureDotNow is coordinating industry action to get working-age adults equipped with essential digital skills
Marks & Spencer has become the second retailer to join FutureDotNow, a coalition of major organisations focused on accelerating the UK’s workplace essential digital skills at scale.
FutureDotNow is coordinating industry action to get working-age adults across the UK equipped with the essential digital skills for life and work.
So far the only two retailers to have made a pledge with the coalition are Asda and M&S.
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M&S said it recognised the importance of digital skills across its entire business, whatever staff roles happen to be.
The high street stalwart said it joined FutureDotNow because it was keen to pass on its workplace digital skills training successes to the coalition for the benefit of the entire economy.
The retailer also wanted to learn how other members of the coalition identifed their digital skills needs and how they addressed them.
According to FutureDotNow, digital transformation is key to the UK’s economy and individual workers.
However, it highlighted that UK was in the midst of a digital skill crisis: 17 million people are without the essential digital skills for work and only 23 per cent have had any digital skills training from their employer.
Digital retail analytics is crucial for retailers, as it provides data on inventory levels, supply chain movement, consumer demand and sales, and for maintaining procurement levels and taking marketing decisions.