Waitrose’s new London fulfilment centre creates 800 jobs

Waitrose Laura Burbedge FareShare
Staff at the Greenford centre will pick and pack 1.25 million products a week which will be delivered in 150 new vans
// Waitrose launches new fulfilment centre in London’s Greenford
// The site has created 800 new jobs
// It will help generate 5 times more online slots each week across the capital

Waitrose has opened its third fulfilment centre in London’s Greenford today to expand its online business across the city.

The site, which will create 800 jobs, will deliver 25,000 Waitrose.com orders every week by the time it is fully operational later this year.

This will generate five times more online slots each week across the capital in comparison to before the Covid-19 pandemic.


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Waitrose already runs customer fulfilment centres in Coulsdon, South London and Enfield, North London.

Staff at the Greenford centre will pick and pack 1.25 million products a week which will be delivered in 150 new vans.

The Greenford facility is the first to be opened and operated with the supermarket’s supply chain partner Wincanton, which has a 20 year relationship with Waitrose in supplying wines and spirits to shops.

“Waitrose.com now accounts for a fifth of our total business, compared to six percent a year ago,” Waitrose.com director Laura Burbedge said.

“But despite this huge growth we know there are still more people who would like to shop online with us – so this new centre is a significant step in our future plans.”

The fulfilment centre is opening with FareShare as a partner, meaning surplus food will be put to good use.

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